SHIPPING INFO

Our shipping service is within major city limits and any areas outside of this will need to be collected from the nearest courier office. Please contact the Customer Care team for more details on your area.

Bilberry.ae will take great care to ensure that you receive all purchased items in perfect condition and in timely manner with no faulty orders.

A confirmation e-mail will be sent at the e-mail address you provided when you registered as a member. In the same manner, an e-mail will also be sent if your order has been disapproved or discontinued for whatever reason (e.g. not within the deliverable area, etc.)

All orders will be delivered by Aramex LLC.

At Bilberry.ae, we understand the importance of ‘On-Time’ delivery, so please notify us either by telephone or email if you do not receive your goods within a reasonable time.

Order Availability

Products in Bilberry.ae are readily available for sale as long as they are on stock. Any buyer shall be notified through e-mail or by phone for orders which cannot be fulfilled for the time being.

 

DISPATCH TIME

We aim to dispatch all orders with in 2-3 working days in UAE.

Orders going to other countries delivery time might vary, please contact Customer Care team for more details.

Orders placed on Thursday after 1pm or over the weekend, will be dispatched on Sunday.

There will be no orders dispatched during public holidays, any orders during this time will be dispatched the next working day.

If you require same day or express delivery then please contact the Customer Care team for more details.

All items on Bilberry.ae are available for delivery within UEA, Oman, Saudi-Arabia, Kuwait, Bahrain, Qatar, Lebanon, Jordan, Egypt, Morocco and Tunisia. Please note delivery cost outside UAE varies, see the table below or contact our customer service any time to confirm delivery cost if not available here.

 

DELIVERY COST

UAE (Dubai & Other Emirates)

Delivery in Dubai 20 AED

Cash on Delivery (COD) in Dubai 22 AED

 

Other Emirates 20 AED

Cash On Delivery (COD) in Other Emirates 22 AED

 

 

Rest of Middle East/GCC*

Bahrain           37

Oman              37

Qatar               37

Kuwait             55

Saudi Arabia   41

Jordan             37

Lebanon          50

Egypt                37

Other countries please contact Customer Care team.

Cash on delivery (COD) additional cost 15 USD per shipment (max COD amount 500 USD)