TERMS AND CONDITIONS

Access of BILBERRY.AE website and the products and services available through the website are subject to the following terms, conditions and notices. By accessing and using the website you are agreeing to all of the Terms & Conditions, which may be updated by us from time to time.

 

INTELLECTUAL PROPERTY AND CONTENT

The intellectual property rights in all the content made available to you, on or through this website, remains the property of Bilberry.ae or its licensors and are protected by copyright laws and treaties around the world.

Any trademark names and logos featured on Bilberry.ae are owned by the respective trademark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to Bilberry.ae.

www.bilberry.ae belongs to Nordic Power General Trading LLC.

 

SOCIAL MEDIA

The Service provides you with the ability to interact with social media services, such as through Facebook, Twitter, Instragram, Pinterest. These features may enable integration and/or access to your social media accounts, we do not control those social media services or modify your privacy settings on those services about how your personal information on those services will be used.

 

TERMS OF SALE

To access the site you must be at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian.

Dispatch and delivery times may vary according to local and national holidays as well as non working days, but an estimated delivery time can be found on our shipping page.

In order to proceed with a transaction you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Bilberry.ae retains the right to refuse any request made by you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.

 

ORDER AND PRICING

All orders are subject to availability and confirmation of the order price.

Whilst we try and ensure that all details, descriptions and prices which appear on Bilberry.ae  are accurate, errors and differentiation may occur. If we discover an error in any of the goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund to the original payment mode.  PLEASE NOTE WE DO NOT GIVE CASH REFUNDS, any cash on delivery orders will be refunded with a credit note.

If you receive an order confirmation and wish to cancel your order after the parcel has been dispatched, you will be charged the full courier cost.

Prices displayed on Bilberry.ae website are available in United Arab Emirates (AED) United States Dollars (USD$) or Euros EUR), and local currencies of countries we deliver. Please note the currency conversion is a guide only and may differ slightly when processing your order.

 

PROMOTIONAL OFFERS

Promotional codes cannot be used in conjunction with another discount or promotional offer, only one promotional code can be used per transaction.

Any promotional code or discounts applied to your order, will be applied to your refund.

 

PAYMENT

Upon receiving your order by PayTabs or Credit/Debit card, they will carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted.

We accept Cash on Delivery (COD) in UAE only as an alternative payment method. But please note we currently do not offer cash refunds and will issue you with a credit note to the same value which is valid until 1 year of issue date.

 

UAE LAW AND JURISDICTION

These terms and conditions are to be construed in accordance with the laws in force in Dubai, United Arab Emirates and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the Dubai courts.

 

SUPPLY CHAIN

Because of the sometimes complex nature of our suppliers' supply chain, it is not always possible to monitor and control the conditions of each individual involved in the production of our products. However, as Bilberry.ae continues to grow it recognizes the importance of working closely with our suppliers to enforce an ethical policy.

 

PRIVACY

Please review our Privacy Policy to understand our practices.

 

ELECTRONIC COMMUNICATIONS

When you use any Bilbery.ae service, or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site or through any other Bilberry.ae services. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.